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How to choose the perfect tour guide system for your travel agency?

Table of Contents

A suitable tour guide system improves team management, enhances the tourist's experience, and maintains order and quietness in museums or other cultural venues. The article emphasizes the importance of matching a travel agency's specific needs with a tour guide system's capabilities. Important factors to consider when choosing a tour guide system include its functionality, performance, frequency, and transmission distance.

1.What is a tour guide system?

A tour guide system usually consists of two parts: a transmitter and a receiver. The tour guide wears the transmitter and transmits the commentary content to the receiver of the tourist through wireless signals. Tourists wear the receiver and can hear the guide’s commentary, thereby better understanding the history, culture, customs and other information of the scenic spot.

Generally, tour guide systems are one-way commentary. Different tour guide systems have different transmission distances, transmission frequencies, whether they support multiple guides’ commentaries, voice clarity and other features, which can be selected according to different tourism needs.

2.Why is it important to choose a suitable tour guide system?

As a travel agency, how to provide better travel services and improve the travel experience of tourists has become a very important issue.

2.1 Improve team management efficiency

During tourism activities, tour guides not only need to explain the history and culture of scenic spots and other relevant information to tourists, but also need to manage the entire tourism team. A suitable tour guide system can enable tour guides to better manage the team, improve the efficiency of tour guides’ work, thus providing better services for tourists, and improving the safety and orderliness of the team.

2.2 Enhance the tourism experience

Choosing a suitable tour guide system can enable tourists to hear the tour guide’s explanation more clearly, thus enhancing the tourists’ tourism experience. Especially in crowded places with noisy voices and environments, such as city centers and crowded scenic spots. Tourists can listen to the tour guide’s introduction more clearly, learn more about history, culture, customs and other knowledge, and increase their recognition and interest in the tourism destination.

2.3 No noise pollution : entering and leaving quiet museums, art galleries

Tour guides can better introduce exhibits and historical culture to tourists in museums and art galleries, without disturbing other tourists. This can improve the cultural experience of tourists and also maintain the order and quietness of museums and other cultural venues.

In summary, choosing a suitable tour guide system has a very important role in improving the service quality of travel agencies and increasing the satisfaction of tourists. Travel agencies should choose a tour guide system that suits their own needs and the actual situation of tourists to provide better travel experiences for tourists.

3. Four main factors need to consider :

3.1 Functionality and Performance

3.11 Frequency and Channels: 

Wireless tour guide systems require the use of wireless frequency and channels, so it is necessary to ensure that the device can operate on the frequencies and channels available at the destination. Many tour guide systems currently use 2.4G frequency transmission. 2.4G frequency is globally universal, which means that the same system can be used worldwide without worrying about regional differences affecting system performance. Eyoyo’s tour guide systems use 2.4G digital encryption packet technology to prevent interference with other tour groups, making it a good choice for Hajj, museums, and other activities.

3.12 Transmission Distance:

The transmission distance range of tour guide systems on the market varies by brand and model, usually within 50-200 meters.

When selecting a tour guide system, consider the team size and specific travel route:

3.13 Team size:

If your team is small (less than 25 people), you typically do not need a tour guide system with long transmission distances. If your team is large, you may need to choose a system with a longer transmission distance to ensure that everyone can hear the guide’s explanation.

3.14 Travel route:

If your travel route is simple, such as walking on a short indoor or outdoor route, a tour guide system with a shorter transmission distance may be more suitable. This can ensure signal quality and eliminate the need for expensive high-end tour guide systems. If your travel route involves long distances or covers a large area, a tour guide system with a longer transmission distance may be more suitable.

Eyoyo’s tour guide system uses digital signal processing technology to ensure clear and stable sound transmission within 120 meters. It is suitable for most tourism scenarios.

3.15 Whether two or even more tour guides need to speak simultaneously:

If your team is small, only one tour guide is needed to explain.

Most tour guide systems on the market currently support only one or two tour guides speaking simultaneously. Eyoyo’s tour guide system optimizes this aspect by allowing multiple tour guides to speak using our E518 transmitter. If your tour group is large, using multiple tour guide systems to speak simultaneously can be more convenient, as each guide can lead a small team and explain the sightseeing information for each group, reducing congestion and chaos among tourists and improving tourism efficiency and quality. In addition, multiple tour guides can cover different languages and cultural backgrounds, ensuring that each visitor can receive the information and services they need. Multiple transmitters can even be used for mobile classrooms, indoor and outdoor conferences, and other activities.

3.16 Comfort wearing:

Tour guide receivers generally come in two types: neck-hanging and ear-hook. The neck-hanging receiver is generally bulky, and the earphones can be replaced at any time. The ear-hook receiver is generally small in size, lightweight, and easy to carry, with in-ear and non-in-ear styles. Relatively speaking, non-in-ear style is more comfortable.

All Eyoyo receivers are made of soft rubber material in non-in-ear style, which supports long-term wearing. At the same time, the ear hooks can be rotated for wearing on both left and right ears.

3.17 Usage time:

Generally, there are two types of tour guide systems on the market: rechargeable batteries and dry batteries.

Rechargeable batteries: This type of battery needs to be charged before each use and can be used for a period of time after being fully charged. Eyoyo tour guide systems use built-in lithium batteries. For long-term travel packages and conferences, we have launched E518 and E519, with a transmitter working for 30 hours and a receiver working for 50 hours.

Dry batteries: Tour guide systems using dry batteries require the purchase of corresponding dry batteries for replacement, which will increase costs and is not environmentally friendly. However, after the battery is used up, there is no need to carry a charger.

3.2 Operability:

The ease of operation: The operation of the tour guide system is simple and easy to understand, and both the tour guide and the tourists should be able to quickly get started. However, different systems have different operating methods and interface designs. Eyoyo tour guide system supports one-click frequency matching for all receivers, one-click shutdown for all receivers, and is easy to operate, which is suitable for travel agencies in different countries.

Management during use: Eyoyo’s transmitter and receiver all have a unique product code, which is convenient for the tour guide to distribute and collect and make records. At the same time, it is also convenient for our manufacturer’s after-sales service.

Eyoyo tour guide system is designed to reduce the workload of tour guides as the main goal.

3.3 Maintenance and after-sales service:

Equipment maintainability: Travel agencies need to choose equipment that is easy to use and maintain to reduce operation and maintenance costs and ensure the normal operation of the equipment. This includes keeping the tour guide system clean and dry, avoiding exposing the tour guide system to high temperature, humidity, and other environments during use, and regularly checking the working status of the tour guide system’s batteries, chargers, and other accessories.

Eyoyo tour guide system provides 2 years of after-sales service. At the same time, all Eyoyo products are rainproof, shockproof, and dustproof, which saves more time in maintenance compared to other tour guide systems on the market.

3.4 Cost

Purchase and rental options: Travel agencies can choose to purchase or rent a tour guide system and need to consider which option is more suitable for their business needs.

The advantages and disadvantages of purchasing a tour guide system include:

Ownership: Once purchased, the travel agency has permanent ownership of the tour guide system and does not need to pay rental fees.

High flexibility: Purchasing a tour guide system means that the travel agency can freely decide when and how to use it, without being limited by a rental agreement.

Asset ownership: The tour guide system is an asset of the travel agency and can be resold, rented out, etc.

High cost: Purchasing a tour guide system requires a high initial investment, which may put financial pressure on some small travel agencies.

Maintenance and repair: Once purchased, the travel agency needs to be responsible for its maintenance and repair, which may require additional time and cost.

Overall, if it is used frequently, purchasing is recommended. If it is used occasionally, renting is a better option.



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